Duke began installing Smart Meters
several years ago in the Southwestern Ohio
area. You may have received a letter from them stating “the lines have sunk in your meter base and need to be repaired”. This sounds like a simple repair to anyone reading that correspondence. It's not. Depending on the severity of the damage it may be required to drop your service from the transformer in or around your yard. If it is this “simple” repair becomes a serious issue necessitating coordination between the County, Duke's Special Projects, Duke's Engineering Department and the Contractor. These installations require Permits, inspections and meter releases to be sent and received all in the same day. It is not a project for the Contractor unfamiliar with the process.